Shipping & Return Policy


Order Processing

After placing your order, you will receive an email confirming that your order was placed.  Once your order is processed, you will receive a second email with tracking information. 

Shipping

All shipments leave from our Broadalbin, New York Chocolate Factory in Upstate New York.

Shipping Schedule:

Halloween Items will ship starting on Oct 1st
Thanksgiving Items will ship starting on Nov 1st
Christmas Items will ship starting on Dec 1st

Return Policy

EMVI Chocolate cannot be held responsible for damage to packages (heat or otherwise) that may occur during shipping.  We are very careful with packaging & work hard to prevent any damage during transit, however, once the products leave the EMVI Chocolate facility, any damage that may occur is out of our hands.  We are also not responsible for shipping delays caused by our shipping provider due to weather or any other circumstances beyond our control. This is especially true around Holiday times. Please place your orders early to avoid disappointment.